RE: [otrs] Unsuccessful upgrade to 1.2.x

Couple of questions:

Upgrading a test system to 1.2.1, and then to 1.2.2 and 1.2.3 was apparently successful.

What are the differences between your test system and your production system? I would assume that the volume of tickets? (unless you did an export of prod. Db to test system before attempting upgrade). Any other differences?

NB I get the same behaviour with both 1.2.1 and 1.2.2.

What version was your system at before things started to get weird? What steps (step by step explainnation) did you do to upgrade from old working system to first version that started to display these issues? What is the backend database you are running? Versions of: apache / operating system / mod_perl / database backend Jake