Hi Michiel,

I do as you describe and It's ok.

Once again, thanks for your help.

Regards,

Claude



-------- Message original --------
Sujet : Re: [otrs] Agent rights in Admin-Area
De : Michiel Beijen <michiel.beijen@gmail.com>
Pour : User questions and discussions about OTRS. <otrs@otrs.org>
Date : 04/04/2011 22:23
Hi Claude, sure this is possible.
You should go to Admin > SysConfig > Framework >
Admin::ModuleRegistration. Now add the groups you want to the module
registration for Admin.
Now go to Admin > SysConfig > Ticket > Admin::ModuleRegistration, here
you find the auto response and responses registrations. Again, add the
permission groups you need to these registrations.

HTH,

Mike

On Mon, Apr 4, 2011 at 9:59 AM, claude <pref-otrs@haute-garonne.gouv.fr> wrote:
  
Hi,

I would like to know if it's possible for one agent to update Signatures,
Auto Response and Responses but without access to the others fonctions of
Admin-Area.

Thanks and regards

Claude

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