Hey there!
I activated the parameter that you suggested, all I have to do
is see if it doesn’t happen again.
I’ll keep you posted.
Thanks for the quick and good response
PS: Try to go to the volcanoes or the beaches. Well actually try
to go where ever it’s an awesome country.
María Alejandra Piedra
Unidad de Informática
y Sistemas de Información
IICA (506) 2216-0171
De: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] En nombre de Leonardo Certuche
Enviado el: Jueves, 08 de Abril de 2010 02:20 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] E-mail notifications failing
Hi Ale,
Do you have Net::SMTP installed? you can check by running
/opt/otrs/bin/otrs.checkModules
In case you don't, you can install it running cpan –i Net::SMTP
You could also set the following parameter in /opt/otrs/Kernel/Config.pm,
restart otrs and try again to trigger your notification
$Self->{CheckMXRecord} = 0;
Let us know how it goes
Leonardo Certuche
www.itconsultores.com.co
ps. I'm going to Costa Rica in a few weeks!
On 8 April 2010 15:17, Alejandra Piedra <Alejandra.Piedra@iica.int> wrote:
Hi
I’m having some trouble with the e-mail notifications, to be more
specific the following error occurs:
“Recipient
address rejected: unverified address: Address verification in progress
! Enable
Net::SMTP debug for more info!”
Can anyone help me with this?
Thanks and regards
María Alejandra Piedra
Unidad de Informática y Sistemas de
Información
IICA (506) 2216-0171
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