Hi,

I created a new stat to show number of tickets by a dynamic field (request type) on X axis and status on Y axis.

One of the dynamic field values is repeated twice in the report, i.e. there are two columns, and I would like to know why …

It might not be related, but the repeated value is the default one.

I’m using OTRS 4.0.1.

Any idea?

Thanks

Paolo Mosconi

ActValue Consulting and Solutions

Via A. De Gasperi, 126 - 20017 RHO (Milano) – ITALY

T +39 02 934642 27

M +39 335 8107163