Hi all,

We have recently updated OTRS 5.0.26 from OTRS 4. After the update we have faced with a issue. When we try to send an e-mail to an address, a pop-up appears saying : "This address is registered as system address and cannot be used"  if the address is registered as a queue address.

I have googled it, searched at otterhub but found no answer. Is there a way to disable this feature or send e-mails to system addresses?

Thanks in advance.


Gökhan Öner
Information Technology
Sabancı University