13 May
2004
13 May
'04
8:01 a.m.
On Thu, 2004-05-13 at 08:29, Martin Edenhofer wrote:
On Wed, May 12, 2004 at 05:17:54PM -0600, Tyler Hepworth wrote:
If I use X-OTRS to ignore a message is it also possible to send a notice back to the sender informing them of the rejection?
No. In this case you need to write a new PostMaster filter module to do this.
Or you can do it a different way if you are able use procmail. I have a procmail filter to reject new messages that have multiple recipients in the To: field or have been CC'd to others (who obviously wouldn't have the ticket number if they were to reply). I use formail to generate the auto-reply, concatenate its output with a canned message, and then feed the lot to sendmail. Jim