13 May
2010
13 May
'10
5:58 p.m.
Am 12.05.2010 16:21, schrieb Florian Houel:
Maybe change the group on this SPAM queue to a new "spam" group. Since no user will have right to this, they will not see it.
You'll probably want to keep some rights for admin people, in the user<->group screen.
Hi Florian, but this would cause that users would not be able any more to assign a ticket to the spam-queue manually in case that they should have spam in their own queue. Or would only a "move into" right also prevent OTRS to show the tickets on the dashboard? Thanks! Regards, Ivan