18 Dec
2003
18 Dec
'03
7:30 a.m.
On Wednesday, December 17, 2003 9:33 AM
Alex Mihicinac
I'm not sure, but maybe you are looking for that:
[Kernel/Config.pm] $Self->{TicketZoomExpand} = 1; [...]
Great this is it! :-) ..but i looks like it's not compatible with our AgentZoom template :-/ I've modified order in which "right navigation cell" is displayed (1st - Article[fw,bounce,split), 2nd - Change queue, 3rd - Contac customer (phone), 4th - Compose answer (email). The problem is, that Articles is shown in two columns, side by side :( Screenshot is attached.
Please post a diff of the changes you made to the template. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388