Hi,
 
I've just installed OTRS on a hosted domain.  Here's the info I know about it:
 
Webserver: Apache 1.3.26
Operating System: FreeBSD 3.4-RELEASE
Complier: GCC 2.7.2.3
Database: MySQL 3.23.32-log
Perl 5.00503
PHP 4.2.2
PHP3 3.0.18
Sendmail 8.9.3
 
I've done all the installations and logged in fine, but no emails are coming in the queue.  I need info@heartlevelministries.org to go into our queues.  I edited .fetchmailrc to read:
 
poll mail.heartlevelministries.org protocol POP3 user info@heartlevelministries.org password [ourpassword] is otrs
 
But nothing happened.  What else should I need to edit to get the mails into the queue?
 
Thanks
Chris