RE: [otrs] Issue with autoreply on new ticket

If you have command-line access to the server, I'd look at the mail log and see if it got processed. Other than that, not much I can do to help you. I'm no expert. ----- Jack Doyle, Network+ Systems Operations Specialist Lewis-Gale Clinic Information Systems Public key: http://keys.thajack.com/jd_lgc_public.asc