Hi,

On 11.08.2010, at 14:52, Sebastien Bory wrote:

I need to create an MySQL user “IUSR” with all access on the OTRS database, or not necessary?

You need to have a user that can access the OTRS Db with “all privileges”, yes.
But the username is up to you … just provide it in Kernel/Config.pm 

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project