Hi Diego,

We have already installed the module. 

Mail::IMAPClient.................ok (v3.23) 

On Mon, Nov 30, 2015 at 5:01 PM, Diego Chacón <diego@gridshield.net> wrote:
Run otrs.CheckModules.pl in bin directory.

Check Mail::IMAPClient



On Mon, Nov 30, 2015 at 8:52 AM, Gökhan Öner <gokhanoner@sabanciuniv.edu> wrote:
Yes ,

IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.

On Mon, Nov 30, 2015 at 4:48 PM, Diego Chacón <diego@gridshield.net> wrote:


On Mon, Nov 30, 2015 at 8:44 AM, Gökhan Öner <gokhanoner@sabanciuniv.edu> wrote:
Hi,

I am trying to use the Postmaster Mail Account service of  OTRS to fetch a mailbox but when i try to connect it with a Google Account it fails with the error Error Message: IMAPS: Can't connect to imap.gmail.com.  I also tried it with IMAPTLS but the error is still same.

I have checked all the security settings in GMail and make them enabled for less secure apps. I have also googled it but cannot find any clear information about it. 

Has anyone faced with an error like this ?

Thanks a lot.
--


Gökhan Öner
Information Technology
Sabancı University

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the gmail account has enable imap?

Can you telnet imap.gmail.com port 993 from cli?



--
Diego Chacón Rojas


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--


Gökhan Öner
Information Technology
Sabancı University



--
Diego Chacón Rojas




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Gökhan Öner
Information Technology
Sabancı University
T:+90 (216) 483 91 81