Marcus Sattler escreveu:
Hey there,
I'm running OTRS currently, and have looked at the Config.pm file, I'm trying to figure out the best way to log everything outside of messages. Right now I am having trouble at times getting true server info from messages due to all the ticket logging.
What is the best way to approach it? I figured before screwing it up myself, I would ask for advice.
Thanks!
-Marcus
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
Hi Marcus, add this to your Config.pm: $Self->{'LogModule::LogFile'} = '/var/log/otrs.log'; ### Turning it to 1 it will append the date to the logs..-> $Self->{'LogModule::LogFile::Date'} = 0; $Self->{LogModule} = 'Kernel::System::Log::File'; Regards, William Marques