He Nils I saw your name in this file syncuser_csv2otrs.pl it might be coincidence, but do you know how to get this file to work for customer users and not just agents? This will be a great help if anyone knows how.

<snip>

#!/usr/bin/perl -w

# --

# syncuser_csv2otrs.pl - sync csv user list or otrs

# Copyright (C) 2001-2006 OTRS GmbH, http://otrs.org/

# --

# $Id: syncuser_csv2otrs.pl,v 1.2 2006/10/03 14:34:47 mh Exp $

# --

# This program is free software; you can redistribute it and/or modify

# it under the terms of the GNU General Public License as published by

# the Free Software Foundation; either version 2 of the License, or

# (at your option) any later version.

#

# This program is distributed in the hope that it will be useful,

# but WITHOUT ANY WARRANTY; without even the implied warranty of

# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the

# GNU General Public License for more details.

#

# You should have received a copy of the GNU General Public License

# along with this program; if not, write to the Free Software

# Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

# --

# example of csv file (0;1;2;...)

# [...]

# me1;me1@example.com;Nils;Example;somepass;Mr.;

# [...]

</snip>