Using the customer-facing website (via Customer.pl), I
created a new customer user. The new customer user was sent the following email.
(I’ve replaced actual data with stuff in [] tags.)
I’d like to change the text of this email, but I
can’t figure out where to do so in the admin app. Does anyone know?
Thanks,
–Ken
Subject: New OTRS Account!
Hi [firstname],
you or someone
impersonating you has created a new OTRS account for you (Christine Twist).
Login: [firstname.lastname>@oasolutions.ca]
Password: <password>
http://[myserver.company.ca]/otrs/customer.pl
Your OTRS Notification
Master
Ken Anderson
Senior Systems Consultant
OA Solutions
Victoria*Vancouver*Edmonton
tel. (250) 385-4333 x219
fax. (250) 483-3380