Re: [otrs] sorting incoming emails in subqueues

29 Feb 2004

      Hi,

On Sunday 29 February 2004 09:42, Roman Pertl wrote:
...
I'm currently setting up my first OTRS-System and I tried to sort
the incoming e-mails in subqueues, but it doesn't work e.g.
:0 fhw :
* TO:.*examples@example.at
| formail -I "X-OTRS-Queue: example"
It works, if example is a main-queue, but when I make it a
sub-queue of e.g. example1 it doesn't work anymore.
If example1 is a subqueue od example, try this:

:0 fhw :
* TO:.*examples@example.at
| formail -I "X-OTRS-Queue: example::example1"

Stefan
-- 
Stefan Schmidt                   Email:   jsj@jsj.dyndns.org