hello,
 
yes u can do it by  configuring the agent  with particilar queuues and he can see it in dashboard or u have my queue assign it to the queue so u can see in my queue
 
shrikant

On Tue, Nov 30, 2010 at 2:30 AM, Parag Bhalerao <Parag.Bhalerao@cybertech.com> wrote:

Hello team,

 

I have OTRS 3.0 running on Windows platform.

 

I want agents to see their own tickets in the dashboard. Is there a way to accomplish this? Thanks in advance for your help.

 

GoodWills

 

Parag Bhalerao


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