17 Jan
2008
17 Jan
'08
11:50 a.m.
Hi Marek. MK> I would like to create rule to create auto-reply to my customers which MK> write emails to support@... without ticket ID.. I had the same wish some time ago: http://bugs.otrs.org/show_bug.cgi?id=2478 Unfortunately it was set to invalid. You could try to reopen it... -- Mit freundlichen Grüßen André Bauer monotek@gmx.net System: Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.4