Thanks Michiel,

in french would be fantastic, but I wouldn't have thought such videos exist (I've found a second one). Anyway we have started with OTRS and will learn progressively..

Eric Aumont

otrs-bounces@otrs.org a écrit :

Hi Eric,

There's a YouTube video that might be of interest to you:

http://www.youtube.com/watch?v=eKvOKO41hDI

Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl

On Fri, Jul 17, 2009 at 15:41, <otrslist.20.eaumont@spamgourmet.org> wrote:

Hello,

I'm new to OTRS. I think it sounds like a very good software, but new to OTRS and any CRM software in general, I've found OTRS not so intuitive.

Would be a tutorial with screen captures somewhere ? I haven't found.

Thanks in advance,

Eric Aumont

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/