David Ang wrote:
i am trying to upgrade my plesk on my server and get this error in the end:
Check for components installation status Reading system installed packages...done. Download file plesk-8.0.0-fc2-i386.hdr.gz: 48%..100% done Download file plesk-8.0.0-fc2-i386.hdr.gz: 26%..100% done Resolve components ERROR: Impossible do installation while package otrs-2.0.4-01.i386 is installed in system
I believe this is because otrs depends on sendmail and Plesk 8's qmail package not providing sendmail (while their qmail package on Plesk 7.5 did provide sendmail). I forced an installation of OTRS on a Plesk 8 machine (rpm -Uvh --force otrs*.rpm) and it works just fine as Plesk's qmail package does provide the necessary sendmail links and all. You might want to help make it clear to the Plesk developers they need to add 'provides sendmail' to their qmail package again. Nils Breunese.