Sándor Fehér írta: I changed the backend to FS it works fine. If I set WebUploadCacheModule: FS then it shows the correct size of the attachment but still unable to dowload it with full size. If I set WebUploadCacheModule: DB and manually add a ticket then it shows 3Mb instead of original size and retrieves 3Mb. If I send a mail with the attachment around 6Mb it shows as 6Mb but retrieves only 3Mb. Regards,Sandor
Sándor Fehér írta:
Hi,
It did not let me sleep. I investigated the process. I put a little hack into the ArticleStorageDB.pm which provides me the size of the attachment read. It was correct. The second turn I put the whole encoded content into a temp file. It's size also looked me good. Then I run perl -w -MMIME::Base64 -ne 'print decode_base64($_)'
oo.pdf The result is then the decode process cut the output at 3 Mb however it's 3.5 Mb. It happened at the same size 3104874. It's a kind of magic number. I did not find any restrictions related to MIME::Base64. Of course I double checked the filesystem allocation as well. For a different approach I encoded a tgz (quite big, around 35 Mb) then decoded it again It was perfect. So I suspect there is "something" in the stored content which drives decode_base64 onto wrong way. Regards.,Sandor
Hi,
I have an urgent issue. It's unable to download attachments bigger than 3 Mb. If I click on the attachment link ie show the download size as 3 Mb and downloads this as a 3 Mb instead of the original size. TicketZoom shows it's size correctly. Due to this problem I unable to access some important files. ArticleStorage backend is DB. DB is Oracle 10g. In article_attachments table show also the correct size in content_size column. Thanks a lot.
Regards., Sandor
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-- Üdvözlettel/Kind Regards, Fehér Sándor ...Fehér Sándor... --- ....Sandor Feher.... fejlesztési vezető --- development manager Blue System Kft. --- Blue System Ltd. mailto:sfeher@bluesystem.hu http://www.bluesystem.hu [ - real men don't click - ]