I've just installed OTRS 2.3.2 for the first time under Under 8.04. Eventhing worked ok after installation, I was able to login as root@localhost. Then I enabled LDAP authentication by adding the following lines to /etc/otrs/Kernel/Config.pm $Self->{'AuthModule'} = 'Kernel::System::Auth::DB'; $Self->{'AuthModule::LDAP::Host'} = 'localhost'; $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=Users,dc=mms'; $Self->{'AuthModule::LDAP::UID'} = 'uid'; Now when I try to do anything (even just visting the main page) I get the following error: Message: Access denied for user 'otrs'@'localhost' (using password: NO) Traceback (7238): Module: Kernel::System::DB::new (v1.95) Line: 190 Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 143 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47 Module: (eval) (v1.87) Line: 204 Module: ModPerl::RegistryCooker::run (v1.87) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Commenting out those lines in Config.pm doesn't make it work again. Is there something I've done wrong or neglected to do that's causing this? Thanks Mark