15 Jan
2003
15 Jan
'03
10:51 p.m.
On Wed, Jan 15, 2003 at 08:28:24PM +0100, Martin Edenhofer wrote:
Hi Brian,
On Wed, Jan 15, 2003 at 02:19:59PM -0500, Brian Palmer wrote:
Now I have another question. I can input new status definitions in the Admin area without problems, that works great. Is there anywhere that I can limit the valid status defs by queue? Say I want just 'closed successful', and 'closed unsuccessful' for one queue, but I want 'closed successful', 'closed unsuccessful' and 'training issue' for another queue, and maybe another set entirely for a third queue?
No, it's not possible. Just for the whole system.
hmm, but it sounds quite easy to do for me. I think I'm gonna put this on my todo - Customer Care will love that :( -- Regards, Wiktor Wodecki