
3 May
2004
3 May
'04
11:45 a.m.
On Tuesday, April 13, 2004 8:33 PM
marc@mercator.net
SO.. how can I EITHER log in as a user and have full "root@localhost" access (I put all permissions for this user) OR how can I change the user "root@localhost" to another user so that the mails that come in as a new ticket belong to this user?
Don't know if you found it in the meantime. Give "rw" rights on all groups, esp. on the 'admin' group to the questioned user. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388