Hi Maurice,

I have seen such an error message when I was accessing a report by editing URL. I used and ID that did not exist! Obviously this was my fault not OTRS.


Afshar Mohebbi

On Tue, May 12, 2009 at 2:59 AM, Maurice James <midnightsteel@msn.com> wrote:

Has anyone see these errors?

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Maurice James
Sent: Wednesday, May 06, 2009 7:47 PM
To: 'User questions and discussions about OTRS.'
Subject: [otrs] Stats error

 

I get these errors while during step 2 of trying to create a report

 

 

This was from the page

Can't use string ("0") as a HASH ref

while "strict refs" in use at ../..//Kernel/Modules/AgentStats.pm line 1380.

 

 

 

This was from the system log

Wed May 6 09:03:12 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!

Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsUpddate: Can't get stats,

perhaps you have an invalid stats id! (StatsID => 5)

Wed May 6 09:03:11 2009 error OTRS-CGI-10 StatsGet: Can't get Stat!

 

 

 


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