Re: [otrs] windows update for OTRS

pri pri wrote:

i read from the website that i can use phpmyadmin or mysqldump

but i do not know how i can access my server to run the commands

That depends on how you can access the server in general. Can you login via SSH? VNC? NX? (Telnet? Etc.?) If so, you can use that method to run mysqldump from a terminal. You could also use some local MySQL command line or GUI client on your own computer if MySQL is configured to allow remote access for the user that can access the OTRS database.

phpmyadmin has to be downloaded separately is it??

Yes, it's a web interface for MySQL. Nils Breunese.