[otrs] otrs-2.1.3 stats xml configuration

Hi, Wondering if someone is willing to share their Stats configuration (can be exported as xml file from within otrs)..if it can perform stats check for average_time_tickets_are_open......on a system. Anything close to this will also be appreciated.... _Thanks Richard ____________________________________________________________________________________ Need a quick answer? Get one in minutes from people who know. Ask your question on www.Answers.yahoo.com