Additionaly I would like to renice http://bugs.otrs.org/show_bug.cgi?id=4444 that could be really usefull in some case.

 

To better explain this:

 

- having the availability to save "global search"

- a mkSearch.pl (like mkStats.pl) that could launch "global search" and save results to a file or via mail.

 

 

MV