Problem solved!
Got it working now, the problem was with SELinux and policies.
This discussion solved it:
http://lists.otrs.org/pipermail/dev/2005-September/001117.html
First installed the package:
selinux-policy-targeted-sources-1.17.30-2.126.noarch.rpm
And added the following lines to
/etc/selinux/targeted/src/policy/domains/program/apache.te
allow httpd_t policy_src_t:dir search;
allow httpd_t usr_t:dir write;
allow httpd_t usr_t:dir add_name;
allow httpd_t usr_t:file create;
allow httpd_t usr_t:file write;
allow httpd_t usr_t:file append;
the 2 last lines where not mentioned in the previous post
but where added also and then it seems to work.
then restarted httpd.
thanks for your help Nils.
--Robertino
On 6/7/06, Nils Breunese (Lemonbit Internet)
Robertino Hermansson wrote:
Maybe I should try to get the webserver running as otrs/otrs and see if that helps, don't know if it is possible though.
It may be possible, but I have it all working with apache just running as apache. What are the permissions and owners of /opt/otrs/ Kernel/Config/Files/ZZZAAutio.pm on your machine? Mine has:
drwxr-xr-x root root (for /opt) drwxrwxr-x otrs apache (for /opt/otrs) drwxrwxr-x apache apache (for /opt/otrs/Kernel) drwxrwxr-x apache apache (for /opt/otrs/Kernel/Config) drwxrwxr-x apache apache (for /opt/otrs/Kernel/Config/Files) -rw-r--r-- apache apache (for /opt/otrs/Kernel/Config/Files/ ZZZAAuto.pm)
So yeah, apache should be able to write this file. However, on your system that seems to be a problem:
Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!, referer: http://<hostname>/index.pl?Action=Admin
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/