@crythias: Thanks to help me solving this pb ^^

What I want to do is encode a large number of tickets obtained throught the search lib.

I made the search with personalized params :

$TicketObject->TicketSearch(

  'StateType'                   => ['open', 'new', 'closed'],

'Result'                      => 'ARRAY',

'TicketChangeTimeNewerDate'   => '2014-02-01 00:00:00',

'SortBy'                      => 'Age'

'UserID'                      => '1',

'OrderBy'                     => 'Up'

);

but json failed ...

2014-07-16 14:07 GMT+02:00 Gerald Young <crythias@gmail.com>:

How can one reproduce your experience?

On Wed, Jul 16, 2014 at 8:03 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:

Hi,

In fact, I have made this CGI cause I need to parse / search (via a cron) on tickets made since ....

Regards,

2014-07-16 13:48 GMT+02:00 Gerald Young <crythias@gmail.com>:

ddt... or more explanation of why you need to get all your tickets via JSON might be helpful.

On Wed, Jul 16, 2014 at 6:38 AM, Marwan Rabbâa <waghanza@gmail.com> wrote:

Hi all,

I've setup an OTRS (version 3.1.21) on a 3GB / 2 CPU virtual machine.

I have made a CGI to return a ticket list into JSON. 

For this, I use the method TicketSearch. There, I have a hge hash to output as JSON.

************************

use JSON;

print "application/json";

print JSON->new->encode($Result);

************************

This encoding cause a 500. I have <:Apache2 IO write: (103) Software caused connection abort> in apache logs.

Is this a memory problem ? How could I solve it ?

Regards,

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