Hi,

I have followed the video of Shawn Beasley from Youtube to upgrade from 3.2.6 to 3.2.8.

I get a message when i update the database and Perl

I get the error message while performing the perl update

I get the message " The system cannot find the file specified".

C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program Files (x

86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql

and if i skip the above part i get the below message for PERL upate

C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl

Migration started...

DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access deni

ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program Files (x

86)/OTRS/OTRS/Kernel/System/DB.pm line 253

>> Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<

ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1 19:33:5

1 2013

Message: Access denied for user 'otrsadmin'@'localhost' (using password: YES)

Traceback (676):

Module: Kernel::System::DB::new (OTRS 3.2. Line: 224

Module: main::_CommonObjectsBase (unknown version) Line: 143

Module: DBUpdate-to-3.2.pl (unknown version) Line: 68

Got no DBObject! at C:/Program Files (x86)/OTRS/OTRS/Kernel/System/SysConfig.pm

line 101.

Step 1 of 10: Refresh configuration cache...

C:\Program Files (x86)\OTRS\OTRS\scripts>

Regards,