Re: [otrs] Increasing the comment box

Hi, On 29.01.2010, at 22:14, Garren McKelvey wrote:

I am looking to increase the size of the comment box when I edit customer information. I want to be able to see entire comments for each customer when I am making a ticket. Right now the comment cuts off after 22 characters.

search in the Sysconfig for "CustomerInfo", this will guide you to Frontend::Agent in Group Ticket. There you can define how many signs are shown for different Views. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!