Re: [otrs] newbie needs help with notifications

Stan McFarland wrote:

Newbie OTRS user here. I'm having trouble getting notifications to work. I have "new ticket notification" set to "yes" for my queues, but I don't receive a notice. Mail appears to work correctly, however - I can send mail from OTRS. I also see nothing suspicious in the log. Can someone give me some pointers as to what to check?

Have you selected the queues you want to be notified about under My Queues? (You can select multiple queues.) Nils Breunese.