5 Nov
2008
5 Nov
'08
8:12 a.m.
Hi, I want to integrate links to OTRS in our SVN commits. I can do that with a link like https://server/otrs/index.pl?Action=AgentTicketZoom&TicketID=14, but this uses the internal TicketID, I'd rather use a link with the Ticket#, which identifies the ticket from the user's point of view. Any ideas on how to achieve this? Many thanks in advance, Stefan