Bonjour!
you don't really specify what OS you run on but this can happen if the
OTRS user is not a member of the web server group or if your
permissions are not set correctly.
Please try running /opt/otrs/bin/otrs.SetPermissions.pl
--
Mike
On Fri, Apr 15, 2011 at 1:28 PM, Xiaoxing Meng
I have a probleme that I can't find a soulution. Hoping someone can help me.
Best regards!
Oups! Une erreur est survenue. Message d'Erreur: Can't create directory '/opt/otrs/var/httpd/htdocs/skins/Agent/default/css-cache[..]
Détails de l'erreur: \l "" Détails de l'erreur Backend ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Apr 15 13:17:53 2011
Message: Can't create directory '/opt/otrs/var/httpd/htdocs/skins/Agent/default/css-cache/': Permission denied
Traceback (8871): Module: Kernel::System::Loader::MinifyFiles (v1.17) Line: 127 Module: Kernel::Output::HTML::LayoutLoader::_HandleCSSList (v1.37) Line: 600 Module: Kernel::Output::HTML::LayoutLoader::LoaderCreateAgentCSSCalls (v1.37) Line: 177 Module: Kernel::Output::HTML::Layout::Header (v1.351.2.2) Line: 1325 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.351.2.2) Line: 1102 Module: Kernel::Modules::AdminInit::Run (v1.17) Line: 50 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.89) Line: 45
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