Re: [otrs] Answer to all Customers on Ticket merge

On 07.04.2011, at 09:59, Markus Moj wrote:

I have a question, is it possible to send the answer on ticket close to all customers of the merged tickets?

You should not merge tickets where the tickets had different customers! (sent from iPhone) -- Nils Leideck http://webint.cryptonode.de / a Fractal project