You'll need to set the LogModule::LogFile directive to point to a valid directory. Something like: $Self->{'LogModule::LogFile'} = 'D:/temp/otrs.log'; Or whatever location is applicable to your situation. (See Kernel/Config/Defaults.pm for where to find these options). Daniel -----Original Message----- From: Imran Ali [mailto:iali@netxs.com.pk] Sent: Tuesday, July 22, 2003 7:15 PM To: otrs@otrs.org Subject: Re: [otrs] Internal Server Error: while adding a new user Importance: High Hi Peter, Thanks for replying. i checked the log as you asked. here are the excerpts from Apache's error.log file. these errors were logged right from the start of Apache server till i tried to add a new User into the system. ================Error.log=========================== Use of uninitialized value in concatenation (.) or string at d:/otrs/Kernel/cpan-lib/CGI.pm line 35.
Can't write /tmp/otrs.log: No such file or directory <<
Can't write /tmp/otrs.log: No such file or directory <<
Can't write /tmp/otrs.log: No such file or directory <<
[Tue Jul 22 14:13:03 2003] nul: Use of uninitialized value in concatenation (.) or string at d:/otrs/Kernel/Output/HTML/Admin.pm line 840. [Tue Jul 22 14:14:24 2003] [error] connection failed at d:/otrs/Kernel/System/CheckItem.pm line 68 ================Error.log (End)=========================== =========================================== Hi Imran!
More information about this error may be available in the server error log. And did you look in the serverlog?
Gruss, Peter. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs