Hiya I would be most grateful if someone could kindly advise me on how to fix the following problem: Whn I opened a ticket and used to have "compose answer (email)" (on the right hand side, under "Queue", "Type", "Priority" etc.), now I have got "Your own Ticket (Compose Follow up)" and when I click the "Compose Follow up" link, it goes to an error page with the following error message: Error: Module Kernel::Modules::AgentTicketCustomerFollowUp not registered in Kernel/Con[..] Comment: Please contact your admin Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Wed Jan 21 13:47:57 2009 Message: Module Kernel::Modules::AgentTicketCustomerFollowUp not registered in Kernel/Config.pm! Traceback (16291): Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 555 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47