Hi Christoph,
Currently it's not possible; but I think it would be a very useful
feature to have the possibility to select per template if it is plain
text or rich text.
--
Mike
On Tue, Jul 8, 2014 at 12:07 PM, Christoph Zwerschke
Is it possible in OTRS 3 to change the format of templates and individual replies to plain text instead of HTML? I already found the global switch Frontend::RichText that can be set to "no", but that's really not what we want, because it would switch off RichText everywhere. We want to be able to select and change the format individually, just as it is possible in every mail client.
Regards -- Christoph --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs