Hi Marshall, On Wed, Jun 16, 2004 at 02:15:50PM -0700, Marshall28 wrote:
In your experience how much space would you guys recommend is needed for OTRS in the long run. My situation is that I have OTRS running on a 4.0GB HDD with 3.2GB of free space. In my company there are around 40-50 different users who may send a ticket. Does this amount of space seem adaquate for the long run?
It depends on your traffic of tickets and what attachment size you expect. A "normal" average ticket with average articles will take ~ 30k (without attachments). Of course the average depends on your agents/ customers.
thanks marshall
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!