
Hello,
i want to maximize the tickets shown on an agent page. i've tried $Self->{MaxLimit} = 150; $Self->{ViewableTickets} = 100; but it doesn't work. any idea please. thanks in advance
You find this Part in Kernel/Config/Defaults.pm $Self->{PreferencesGroups}->{QueueViewShownTickets} = { Colum => 'Frontend', Label => 'Shown Tickets', Desc => 'Max. shown Tickets a page in QueueView.', Type => 'Generic', Data => { 10 => 10, 15 => 15, 20 => 20, 25 => 25, 50 => 50, I add 50 here... I wish you a nice day. with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!