Hi Shikant

Check out Kernel/Config.pm. There should be a section on connecting to the database. The username is missing.

Lars

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of shrikant k
Sent: Tuesday, December 21, 2010 12:15 PM
To: otrs@otrs.org
Subject: [otrs] Cant acess My Sql

hello

I have instaleed otrs on windows and i am facing problem i accessing my database as it shows an error when i do use otrs locally

Error is :ERROR 1044 (42000): Access denied for user ''@'localhost' to database 'otrs'

i had run script checkdb.pl and it shows its ok

any help as how can i acess by DB.

shrikant