I dont have that link, when I zoom I only have these links
Back - Lock - History - Print - Priority - Free Fields - Link - Owner
- Customer - Note - Merge - Pending - Close
I am using otrs version 2.2.5 on windows, is this link conditional, I
mean doesn't appear for tickets with certain attributes/qualities!!!
I also installed the ITSM packages , could this be related!
On Mon, Feb 25, 2008 at 2:56 PM, Nils Breunese (Lemonbit)
Ali M. wrote:
How do you even split tickets, i can't find this option on any screen or in the manual, i can see it state as a feature thought in the features list but i can't find it anywhere!
When you zoom in on a ticket there is a 'Split' link you can use to split the ticket.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/