
OK, in Kernel/Config.pm the only changes I have are to configure the DB, and also these (I've removed their actually values) : # $DIBI$ $Self->{'FQDN'} = $Self->{'HttpType'} = $Self->{'AdminEmail'} = $Self->{'Organization'} = And that ZZZAuto file looks like this (some values change to "example.com" ): # OTRS config file (automaticaly generated!) # VERSION:1.1 package Kernel::Config::Files::ZZZAuto; sub Load { my ($File, $Self) = @_; $Self->{'Ticket::Frontend::AgentTicketClose'}->{'ArticleTypes'} = { 'note-external' => '1', 'note-internal' => '0', 'note-report' => '0' }; $Self->{'SwitchToUser'} = '1'; $Self->{'SendmailModule::Host'} = 'mail.example.com'; $Self->{'DefaultUsedLanguages'} = { 'en' => 'English', 'fr' => 'Français' }; $Self->{'Organization'} = 'Example'; $Self->{'AdminEmail'} = 'support2@example.com'; $Self->{'HttpType'} = 'https'; $Self->{'FQDN'} = 'support.example.com'; $Self->{'SecureMode'} = '1'; } 1; -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"