
28 Nov
2004
28 Nov
'04
8:45 p.m.
On Wed, Nov 24, 2004 at 04:09:18AM +0100, Mercator GmbH wrote:
I have upgraded from 1.2.3. to 1.3.2 and now my ticket number starts at 1000001
but I had already counted up to 1012040
So, my old tickets will be overwritten!!!
WHAT can I do? And HOW???
Urgent, please help, because my tickets are being overwritten right now!!
Did you remember to backup and restore var/* after the upgrade? Their is a file (ticket_counter or similar) in var that contains the count of the last ticket. You need this file to pickup where you left off. Hth, Tyler Hepworth