Hi Winter,
You may want to try entering this into the SQL box in the administration
section of OTRS.
select f_subject, f_field1, f_field2, f_field3, f_field4, f_field5 from
faq_item
Then set the limit to above 74, and the output to CVS.
You may not want to include all those f_fields, I know we are currently only
using f_field3 (which is solution).
Let me know if you have any questions.
--
Lukasz Hadyna
University of Alberta
AICT Helpdesk
780-492-9005
On Tue, Mar 15, 2011 at 10:27 AM, Silver springs
Hi
Please let me know if it is possible to download an FAQ article in OTRS. I'am looking for a way where we can download the content of an FAQ article but not the attachments. Some way where I can extract the data . We have about 74 FAQ articles . Copy and pasting all the articles would consume a lot of time. Please help
Winter.
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