Hi Luis,

I guess your problem is that you'd like OTRS to send mail from different mail addresses and/or domains, and your mail server does not accept mail  for all different mail addresses you'd like to use?

Today, OTRS only supports one configuration for sending mail; see Admin > SysConfig > Framework > Core::Sendmail.

I guess the best way to solve your issue is to set up your own mail server that can send mail for all domains you'd need to take care of.. but be aware, running and setting up a mail server is non-trivial and requires quite a bit of insight and skills.

What you can also do is try and find an smtp host, possibly from your ISP, that is not picky about the mail that it will send out, or talk to your local mail admin if he can do something for you in terms of changing policies on the mail server.

Kind regards,

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On Jul 11, 2009 7:14 PM, "Luis Rodriguez" <lrodriguez@bmartgroup.com> wrote:

Hi everybody, can I set 2 or more SMTP senders on OTRS 2.3.4, I tried to configure on kernel.pm but the system only accept me one sender…

 

Thanks for your help…

 

Luis Rodriguez

IT Manager

BMART S.A.

Guatemala C.A.

Email: lrodriguez@bmartgroup.com

Msn: luisgrodriguez@hotmail.com

Tel. (502) 2285-4514

Cel. (502) 5608-3521

 

http://www.eset.com



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