Hello
there,
I am having an issue
with the users permission. It seems that only rw is active. If I unselect the rw
permission, the users can not see the queue at all
My issue is I want
users to be able to do anything but change the owner of a ticket, this role
should be reserved to managers.
Can someone help me
here?
Thanks in
advance
NICOLAS
KARLINSKI
Operation
Manager
ARKADIN
GLOBAL AUDIO
& DATA CONFERENCING
One
Penn Plaza, Suite 2200
New York,
NY 10119
Tel:
646-495-7608
Fax:
212-594-1910
Web: www.arkadin.com