Thank you Martin!,

 

I did reset the AgentStats but it did not seem to do anything. There were a number of items in the Framework -> Frontend::Agent::ModuleRegistration that seem to be edited such as;

Frontend::Module###Logout

Frontend::Module###AgentDashboard

 

Only when I reset AgentDashboard did the problem go away.

Thank you again.

 

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Gruner
Sent: Friday, November 26, 2010 12:39 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Core.Agent.Dashboard is undefined

 

Hi Mikola and all,

looking at Mikola's ZZZAuto.pm, the file which contains the local config modifications, it seems that there are some so-called "frontend module registration" settings in this file, maybe because at some point this setting was locally modified, and therefore it did not receive the updates from OTRS 3. In particular, these registrations may now hold module-specific CSS and/or JavaScript.

Example:

$Self->{'Frontend::Module'}->{'AgentStats'} = ...

These settings should be reset to their default value in admin -> sysconfig (in this case: 'Frontend::Module###AgentStats') with the little "Reset" button next to the "Active" checkbox. Then it should work again, and the settings will no longer show up in Kernel/Config/Files/ZZZAuto.pm.

HTH and regards, mg

Am 25.11.10 01:43, schrieb Mikola Rose:

Anyone?

 

 

On 2010-11-24, at 1:47 PM, Mikola Rose wrote:



Ok,  now that I think I have the bulk of my update done and have logged in I get these errors in my browser

 

Core.Agent.Dashboard is undefined

 

What have I missed.  Also clicking on ticket/Calendar etc does nothing.

 

 

So close…

 

Mik

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