Why did apache not start? It's not a trivial question, but you should have
received an error message indicating why. The error messages would be a
clue why (and for others to help you).
On Mon, Jul 16, 2012 at 8:53 AM, Naresh Reddy c
Dear All, I need to setup two instances (let us say one for www.abc.com and the other for www.pqr.com (sister company of abc) ) of OTRS in single Apache Server. Nothing should be shared between two instances.I want two instances because some of my customers and agents are part of both companies where they must be isolated (when they logs in to www.abc.com they must only have rights to view 'abc' company tickets only ,not 'pqr') at each company level.
I tried below but no luck. 1.I have created one more inatnce of OTRS named as UTS 2.I have changed below files accordingly
scripts/apache2-httpd-new.include.conf scripts/apache2-perl-startup.pl Kernel/Config.pm 3.I did configured Virtual Host (name based) 4.I added ServerNames (www.abc.com,www.pqr.com) to hosts file of windows.
Note: I followed below links
http://blog.otrs.org/2010/08/11/how-to-run-multiple-mod_perl-supported-otrs-...
http://www.linuxquestions.org/questions/linux-server-73/virtual-host-multipl...
when i did above settings my apache server is unable to start.Please let me know the procedure to meet above requirements. Thank You
Regards, C Naresh Reddy
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